In our 15th episode of the E.DSO Policy Podcast, we're joined by Jaume Loffredo, Energy Team Lead at BEUC, to explore the critical topic of protecting European consumers from soaring energy prices. As the European Union faces unprecedented challenges in the wake of global energy shifts, we delve deep into the measures taken to safeguard consumers, especially as we approach the winter season.   From the joint declaration in 2022, emphasizing solidarity with vulnerable consumers, to real-world examples of effective customer protection measures, we dissect the strategies in place. Additionally, we discuss the role of DSOs in reducing demand and ensuring customer well-being in the face of rising energy costs. Join us for an insightful conversation to ensure consumer protection! [1] https://www.edsoforsmartgrids.eu/edso-publications/e-dso-amendments-to-the-european-parliaments-approach-to-the-revision-of-the-electricity-market-design