A special episode with guests Dr Mark McKergow and Paul Z Jackson as they celebrate the publication of the 3rd edition of their landmark coaching book, The Solutions Focus: Transforming change for coaches, leaders and consultants, they join Associate Professor Samuel Wilson and Dr Andrew Rixon to explore how a solutions-focused approach can be applied in the high stakes environment of an emergency department. This is an invaluable conversation for not only health professionals but anyone faced with complex problems. This episode is from The Worker Learner podcast.