It doesn’t matter when you were born you can be equipped for a modern world that demands high emotional intelligence, strong communication, outstanding leadership and good technical skill -In tomorrow’s world, these will go hand in hand!
Why? Because as AI starts to replace long and tedious tasks that required a human we can then focus on improving the human interactions that must take place.
The demand in EQ will increase by 6 times over the next few years.
Crucial for our social ability with friends and family as well as in the workplace with our colleagues and customers. So our people skills are no longer a nice to have they are a must-have skill.
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It doesn’t matter when you were born you can be equipped for a modern world that demands high emotional intelligence, strong communication, outstanding leadership and good technical skill -In tomorrow’s world, these will go hand in hand!
Why? Because as AI starts to replace long and tedious tasks that required a human we can then focus on improving the human interactions that must take place.
The demand in EQ will increase by 6 times over the next few years.
Crucial for our social ability with friends and family as well as in the workplace with our colleagues and customers. So our people skills are no longer a nice to have they are a must-have skill.
77. Sam Bleazard - Storytelling at Fortnum & Mason
Emotioneering
1 hour 17 minutes
3 years ago
77. Sam Bleazard - Storytelling at Fortnum & Mason
Melissa Curran CEO and Founder of the Modern Mind Group is in Season 2 of the podcast which is all about Emotioneering Business Results. Her guest today is Sam Bleazard, Senior Leader at Fortnum & Mason.
Some key stand-out quotes -
"You can roll out the red carpet for customers but what's the red carpet experience for employees?"
"If it's magical for the customer although to the employee it's more shades of grey, you are going to have a problem"
With over 25+ years in communications, working across multiple sectors such as Retail (with John Lewis and Fortnum & Mason), FMGC (Unilever), Central Government (the Cabinet Office), Media (Dow Jones), Logistics and Construction, Sam developed a love of employee engagement and authentic human stories.
During Covid-19 Sam started two podcast shows - Comms From The Shed, talking to those with extraordinary personal and professional pandemic stories, as well as, How Can You Leave Me Standing? A show for music lovers, exploring the extended cultural influence of artist Prince. He continues to enjoy a love of storytelling in all forms and is here with us on the podcast to do a deep dive into how it can shape communications, employee engagement and brand identity for a competitive edge.
We loved having Sam on the podcast and know that the passion for people is shared. We laugh and learn in this episode, Emotioneering through life and business. We are so grateful Sam could join us and share his wisdom so we really hope you enjoy the show.
Fortnum & Mason Website -https://www.fortnumandmason.com/
Sam Bleazard Linkedin - https://www.linkedin.com/in/sambleazard/
Welcome to the Emotioneering podcast - created by the Modern Mind Group - We are Emotioneering Human Performance, Not Engineering it!
People Operations & Performance Consultants - Helping your team emotioneer record-breaking results
Coaching | Courses | Consultancy
Also, an Accredited CPD Training Provider offering courses in Emotional Intelligence, Leadership, Communication and Mental Health http://www.modernmindgroup.co.uk
Emotioneering
It doesn’t matter when you were born you can be equipped for a modern world that demands high emotional intelligence, strong communication, outstanding leadership and good technical skill -In tomorrow’s world, these will go hand in hand!
Why? Because as AI starts to replace long and tedious tasks that required a human we can then focus on improving the human interactions that must take place.
The demand in EQ will increase by 6 times over the next few years.
Crucial for our social ability with friends and family as well as in the workplace with our colleagues and customers. So our people skills are no longer a nice to have they are a must-have skill.
