Technology has the power to make interacting with our cities and local governments smoother, easier, and more intuitive—but only when it's designed with people at the center. We enter Season 4 of Empathy Affect with Boston Chief Information Officer (CIO) Santiago Garces, who shares how the city is using digital tools and AI to strengthen trust, improve services, and deepen the connection between residents and their government. From the everyday impact of Boston 311 to emerging AI pilots...
All content for Empathy Affect is the property of Fors Marsh Media and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Technology has the power to make interacting with our cities and local governments smoother, easier, and more intuitive—but only when it's designed with people at the center. We enter Season 4 of Empathy Affect with Boston Chief Information Officer (CIO) Santiago Garces, who shares how the city is using digital tools and AI to strengthen trust, improve services, and deepen the connection between residents and their government. From the everyday impact of Boston 311 to emerging AI pilots...
S2E10: Recruiting for a Purpose: The Value of Public Service
Empathy Affect
40 minutes
1 year ago
S2E10: Recruiting for a Purpose: The Value of Public Service
The federal government is the United States’ biggest employer, with more than 2.1 million Service members and over 2 million civilian employees. Behind those millions of professionals, federal human capital leaders provide resources, benefits, programs, and growth opportunities to uplift our civil servants, so they can uplift our country. In this episode, we get a behind-the-scenes look at the Internal Revenue Service (IRS) and the U.S. House of Representatives to learn how these institutions...
Empathy Affect
Technology has the power to make interacting with our cities and local governments smoother, easier, and more intuitive—but only when it's designed with people at the center. We enter Season 4 of Empathy Affect with Boston Chief Information Officer (CIO) Santiago Garces, who shares how the city is using digital tools and AI to strengthen trust, improve services, and deepen the connection between residents and their government. From the everyday impact of Boston 311 to emerging AI pilots...
