Technology has the power to make interacting with our cities and local governments smoother, easier, and more intuitive—but only when it's designed with people at the center. We enter Season 4 of Empathy Affect with Boston Chief Information Officer (CIO) Santiago Garces, who shares how the city is using digital tools and AI to strengthen trust, improve services, and deepen the connection between residents and their government. From the everyday impact of Boston 311 to emerging AI pilots...
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Technology has the power to make interacting with our cities and local governments smoother, easier, and more intuitive—but only when it's designed with people at the center. We enter Season 4 of Empathy Affect with Boston Chief Information Officer (CIO) Santiago Garces, who shares how the city is using digital tools and AI to strengthen trust, improve services, and deepen the connection between residents and their government. From the everyday impact of Boston 311 to emerging AI pilots...
S2E9: Policy for the Planet: EPA's Role in Protecting Our Communities
Empathy Affect
39 minutes
1 year ago
S2E9: Policy for the Planet: EPA's Role in Protecting Our Communities
The Environmental Protection Agency (EPA)'s policies have been key to keeping our country's people and environment healthy and safe. The agency's Office of Policy has been hard at work with some new updates though, taking new steps to strengthen climate adaptation, resilience, and emission reductions. Office of Policy Associate Administrator Vicki Arroyo walks us through these updates, as well as how her and her family's first-hand experiences with environmental disasters have informed how sh...
Empathy Affect
Technology has the power to make interacting with our cities and local governments smoother, easier, and more intuitive—but only when it's designed with people at the center. We enter Season 4 of Empathy Affect with Boston Chief Information Officer (CIO) Santiago Garces, who shares how the city is using digital tools and AI to strengthen trust, improve services, and deepen the connection between residents and their government. From the everyday impact of Boston 311 to emerging AI pilots...
