Improve your customer interview technique by listening to someone else conducting one every week. Each episode explores a different software product from the perspective of a different user. Hopefully, this will help you to discover new perspectives, make better products and do more customer interviews for your own products.
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Improve your customer interview technique by listening to someone else conducting one every week. Each episode explores a different software product from the perspective of a different user. Hopefully, this will help you to discover new perspectives, make better products and do more customer interviews for your own products.
Carl Jeffrey is a customer of ProtonVPN. ProtonVPN is an open-source privacy-first virtual private network.
I’ll be trying to understand why Carl purchased ProtonVPN, how he uses it and what alternatives he’s considered. Carl’s a designer and he’s helped in the early stages of various Coworking and SaaS businesses. He’s currently the first employee of Buzzshot. Buzzshot makes software for escape rooms to engage players before and after their games.
Carl also shares why he uses AirTable, Affinity and Project Meta.
Empathy Deployed: Customer Interview Examples
Improve your customer interview technique by listening to someone else conducting one every week. Each episode explores a different software product from the perspective of a different user. Hopefully, this will help you to discover new perspectives, make better products and do more customer interviews for your own products.
