In this episode, Claire explores one of the most common traps in employment support: doing too much for our clients. From writing CVs and calling employers, to “just quickly” fixing things for people in our personal lives, we often jump in with the best intentions - but unintentionally undermine learning, confidence, and long-term progress.

Claire shares why stepping back, teaching skills, and building an internal locus of control can dramatically improve client outcomes, reduce reliance on services, and help advisers hit targets more sustainably.

Expect practical questions, mindset shifts, and a simple technique you can use in your very next coaching conversation.

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