In this episode of Empowering Tomorrow, host Esther Chang, Executive Director of the UN Global Compact Network Singapore, sits down with Eric Lim, Chief Sustainability Officer at UOB, and Tri Pham, Chief Strategy and Innovation Officer at Tata Communications. They explore how global trends like AI, sustainability, and digital transformation are reshaping business strategies. The speakers share insights from their personal journeys within their organisations, revealing the strategic imperative...
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In this episode of Empowering Tomorrow, host Esther Chang, Executive Director of the UN Global Compact Network Singapore, sits down with Eric Lim, Chief Sustainability Officer at UOB, and Tri Pham, Chief Strategy and Innovation Officer at Tata Communications. They explore how global trends like AI, sustainability, and digital transformation are reshaping business strategies. The speakers share insights from their personal journeys within their organisations, revealing the strategic imperative...
The Art of Experience: Insider Tips on Redefining Customer Experience
Empowering Tomorrow
20 minutes
1 year ago
The Art of Experience: Insider Tips on Redefining Customer Experience
A recent survey by Tata Communications and Harvard Business Review reveals that 38% of the 264 participants believe their organisations are not effectively delivering positive customer interactions. Discover the reasons behind this and what can be done in the latest episode of our podcast. Tune in for an insightful conversation between Anshul Kaushesh, Associate Vice President and Head of Global Product Marketing at Tata Communications, and Mauro Nicola Carobene, Vice President and Head of Cu...
Empowering Tomorrow
In this episode of Empowering Tomorrow, host Esther Chang, Executive Director of the UN Global Compact Network Singapore, sits down with Eric Lim, Chief Sustainability Officer at UOB, and Tri Pham, Chief Strategy and Innovation Officer at Tata Communications. They explore how global trends like AI, sustainability, and digital transformation are reshaping business strategies. The speakers share insights from their personal journeys within their organisations, revealing the strategic imperative...
