Dr. Douglas Gilmer joins Dr. Sandie Morgan as they explore how 30 years of carrying the memory of arresting a child who needed help, not handcuffs, drove his commitment to building true collaboration in anti-trafficking work.
Dr. Douglas Gilmer
Dr. Douglas Gilmer is a 35-year law enforcement veteran and proud military veteran who retired from the Department of Homeland Security and Homeland Security Investigations in August 2024 after 25 years of federal service. In his final role, he served as Senior Law Enforcement Advisor at the DHS Center for Countering Human Trafficking in Washington, DC. His journey in this field began in 1993 when, as a Charlotte police officer, he encountered a 14-year-old girl being sold for sex. Throughout his federal career, Doug worked and supervised numerous human trafficking cases involving both sex and labor trafficking, domestic and international victims, and adults and minors. He also served as Chief of the Human Rights Violators and War Crimes Center. After retiring, Doug founded Resolved Strategies LLC, a global justice solutions group dedicated to building collaborations and developing solutions to counter human trafficking. He holds a PhD in Organizational Leadership, with research focused on multidisciplinary collaboration in anti-trafficking work. In January 2025, Doug received the William Wilberforce Lifetime Achievement Award.
Key Points

Dr. Gilmer's research on multidisciplinary teams revealed that the MDT construct is being widely adopted because the old ways of responding to trafficking simply didn't work, and both law enforcement and service providers report more positive attitudes toward each other than commonly assumed.
Many social workers are taught in school and by veteran colleagues not to trust law enforcement, creating initial skepticism that dissolves once they experience collaborative work and realize officers genuinely care about victims and wouldn't stay in this demanding field otherwise.
The distinction between cooperation and collaboration is critical: cooperation involves helping someone achieve their goal with selfish motivation ("I" or "me"), while true collaboration means working together toward shared goals where your mission becomes mine and mine becomes yours ("we").
Law enforcement agencies are shifting their metrics of success, with HSI agents now receiving the same recognition for identifying and recovering a victim as they do for making an arrest, reflecting a genuinely victim-centered approach.
Human trafficking should be approached as a "crime of crimes" with multiple prosecution pathways including money laundering, child sexual abuse material, and other charges that can achieve justice while protecting victims from the retraumatization of testifying.
After 30 years of carrying guilt over arresting a 14-year-old trafficking victim in 1993, Dr. Gilmer found closure when a survivor told him at a conference: "You have to learn to forgive yourself for the things you did before you knew better."
The current funding and grant process for anti-trafficking work fosters competition between organizations rather than collaboration, creating a system where groups work against each other instead of for each other despite shared goals.
Years later, a 16-year-old victim told Dr. Gilmer that after being trafficked since age 13, his response was "the first time law enforcement has ever tried to help me," illustrating how far the field has progressed in adopting trauma-informed, victim-centered approaches.

Resources

Resolve Strategies

Transcript
[00:00:00] Douglas Gilmer: I can remember handcuffing her, putting her in the back of my patrol car,

[00:00:09] Sandie Morgan: Thinking to myself, if this is the best we can do, why are we doing this? Our guest today was driven by 30 years of carrying the memory ...