On this episode of Engage, we explore the crucial question of how companies can shift their focus from themselves to their customers with Mike Wittenstein, a customer experience strategist and consultant.

Listen out for the three fundamental steps to make this transformative shift happen and hear Mike share personal anecdotes and real-life examples, making the concepts relatable and applicable for any business striving to improve customer engagement.

Get inspired to rethink your organization's approach to customer experience, aligning it with the needs and expectations of the people you serve.

Mike Wittenstein is a highly respected customer experience and business innovation expert. His company, Storyminers, is known for helping clients successfully develop new experiences with supportive cultures that drive sustainable growth.

Engage is proudly presented by Tactful.