Discover how chatbots and conversational AI are revolutionizing customer engagement by providing human-centered, inclusive experiences.
Join us on this episode of Engage, where host Chris Parker talks with Hans van Dam, CEO of Conversation Design Institute, about the art and science of crafting meaningful conversations between humans and machines.

Learn how to bring poets and engineers together to craft better customer service experiences that not only solve problems but also make people feel understood and respected.

Don't miss this powerful discussion on the future of customer experience and the importance of bringing humanity into the world of AI.

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