In this episode of EngagingCommunities, host Kelly Hickler talks with Katie Evans, Senior Communications Strategist at Woodard & Curran, about what it really means to make public communication human-centered — from translating technical jargon into plain language to running effective listening sessions that build trust. They dive into: - How to turn required notices into meaningful messages - The art of listening without defending - Why every project should start with impact - Creative w...
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In this episode of EngagingCommunities, host Kelly Hickler talks with Katie Evans, Senior Communications Strategist at Woodard & Curran, about what it really means to make public communication human-centered — from translating technical jargon into plain language to running effective listening sessions that build trust. They dive into: - How to turn required notices into meaningful messages - The art of listening without defending - Why every project should start with impact - Creative w...
Season 1, Episode 6: Demystifying Local Government - Inside San Jose's Civics Masterclass
EngagingCommunities
46 minutes
1 year ago
Season 1, Episode 6: Demystifying Local Government - Inside San Jose's Civics Masterclass
Jasmine Hartenstein, Betty Nguyen, and Ellina Yin discuss the creation of San Jose’s Civics Masterclass. Discover how this free, online, self-paced course equips residents with essential knowledge on local government, parliamentary procedures, and the California Brown Act, and more. Available in English, Spanish, and Vietnamese, the course aims to empower diverse community members to participate in local governance. They highlight the course's development, the community feedback received, and...
EngagingCommunities
In this episode of EngagingCommunities, host Kelly Hickler talks with Katie Evans, Senior Communications Strategist at Woodard & Curran, about what it really means to make public communication human-centered — from translating technical jargon into plain language to running effective listening sessions that build trust. They dive into: - How to turn required notices into meaningful messages - The art of listening without defending - Why every project should start with impact - Creative w...
