Entry & Exit - Inside the Security & Fire Industry
Stephen Olmon and Collin Trimble
13 episodes
2 days ago
Avoid expensive post-close mistakes by running a calm, disciplined first 90 days after acquiring a security or life-safety business. In this episode of Entry & Exit, hosts Stephen Olmon and Collin Trimble break down what actually happens after you close—and why most buyers hurt themselves by moving too fast. Drawing from real acquisitions (and real scars), they lay out a practical “stabilize first, optimize later” playbook: how to earn trust with a new team, avoid culture-killing moves, p...
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Avoid expensive post-close mistakes by running a calm, disciplined first 90 days after acquiring a security or life-safety business. In this episode of Entry & Exit, hosts Stephen Olmon and Collin Trimble break down what actually happens after you close—and why most buyers hurt themselves by moving too fast. Drawing from real acquisitions (and real scars), they lay out a practical “stabilize first, optimize later” playbook: how to earn trust with a new team, avoid culture-killing moves, p...
The $1M Service Department Mistake Most Owners Make
Entry & Exit - Inside the Security & Fire Industry
43 minutes
1 month ago
The $1M Service Department Mistake Most Owners Make
Hosts Stephen Olmon and Collin Trimble tackle one of the most misunderstood parts of a security & fire-alarm business: the service department. Too many owners treat service like a cost of doing business—something you begrudgingly do to keep customers from canceling. That mindset is killing growth and lowering valuations. In this episode, the Alarm Masters partners break down why service is actually the tip of the spear for customer experience, one of the most controllable revenue streams...
Entry & Exit - Inside the Security & Fire Industry
Avoid expensive post-close mistakes by running a calm, disciplined first 90 days after acquiring a security or life-safety business. In this episode of Entry & Exit, hosts Stephen Olmon and Collin Trimble break down what actually happens after you close—and why most buyers hurt themselves by moving too fast. Drawing from real acquisitions (and real scars), they lay out a practical “stabilize first, optimize later” playbook: how to earn trust with a new team, avoid culture-killing moves, p...
