Miles Kemp, CEO & Design Innovator at Variate

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Escape Velocity - Where Strategy Meets the Unexpected

Tracey Halvorsen

26 episodes

6 days ago

Escape Velocity is a podcast about growth at the edge—where courage, creativity, and clarity meet change. Hosted by Tracey Halvorsen, CEO of adeo, each episode explores the real stories behind reinvention, leadership, and bold decision-making. Through candid conversations with founders, creatives, and change-makers, we examine the friction before the breakthrough and the mindset shifts required to escape “business as usual.” For those ready for their next brave move.

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Miles Kemp, CEO & Design Innovator at Variate

Escape Velocity - Where Strategy Meets the Unexpected

59 minutes 52 seconds

11 months ago

Miles Kemp, CEO & Design Innovator at Variate

Tracey Halvorsen welcomes Miles Kemp, CEO and design innovator at Variate. With a background in architecture and experience leading digital transformation for brands like Marriott, Carnival, and Macy’s, Miles brings a unique perspective on the evolving relationship between technology, design, and human experience.

The conversation explores:

• Bridging Architecture and UX: How Miles transitioned from architecture to digital experience design, and how architectural thinking influences his work today.

• Reimagining Customer Experience: Insights from Miles’ work redesigning Marriott’s digital ecosystem, touching over 900 million users worldwide.

• Technology & Humanity: A deep dive into the importance of “the people layer” in technology-driven experiences—highlighted through Miles’ firsthand experience with Prenuvo’s full-body MRI service, which transformed a typically stressful medical procedure into a luxury hospitality-like experience.

• The Future of Work & Design: Why creativity, empathy, and relationship-building are the most valuable skills in an AI-driven world.

• Conway’s Law & Organizational Design: How the way companies communicate internally is reflected in their products and services—and why breaking down silos is key to creating seamless customer experiences.

• Escape Velocity & Trust: The critical role of trust and collaboration in building momentum within organizations and creating breakthrough designs.

• Building for Transformation: How digital projects aren’t just about interfaces—they can fundamentally change brands by shifting how they think, work, and connect with audiences.

This episode is a must-listen for designers, strategists, and business leaders looking to push the boundaries of innovation while keeping people at the center of everything they create.