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Everyday English
Laura Marshallsay
23 episodes
1 week ago
English communication skills for business, tourism, heritage, and museum professionals.
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Language Learning
Education
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All content for Everyday English is the property of Laura Marshallsay and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
English communication skills for business, tourism, heritage, and museum professionals.
Show more...
Language Learning
Education
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Customer service is everything - how to make your guests feel like VIPs
Everyday English
18 minutes 21 seconds
4 years ago
Customer service is everything - how to make your guests feel like VIPs

People are ready to travel again, and that means reading online reviews. But how you communicate with your guests can mean the difference between getting 1 star or 5 stars. Read on to get my top tips – as well as some functional language – that will leave all your guests feeling like VIPs.

Visit me at www.marshallsayenglish.com to find out more about the services I offer.

Marshallsay English - Because words matter

Interpretive planning - Proofreading - Language training


Everyday English
English communication skills for business, tourism, heritage, and museum professionals.