Antons Nesterovs leads merchant success across all international markets at Allegro – the number one marketplace in Poland and a fast-growing player in Central Europe. In this episode of exec talks, Tony joins Matěj Kapošváry to explain how Allegro approaches the Czech market, what really drives marketplace success, and how a large platform balances growth, fairness, and long-term strategy in one of Europe’s most competitive e-commerce environments. Key topics discussed in the episode: Why...
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Antons Nesterovs leads merchant success across all international markets at Allegro – the number one marketplace in Poland and a fast-growing player in Central Europe. In this episode of exec talks, Tony joins Matěj Kapošváry to explain how Allegro approaches the Czech market, what really drives marketplace success, and how a large platform balances growth, fairness, and long-term strategy in one of Europe’s most competitive e-commerce environments. Key topics discussed in the episode: Why...
#46 exec talks: Petr Boroš (CEO, Retino) – Zákaznická zkušenost pokračuje i po nákupu. Jaký je klíč k úspěšnému zvládnutí?
exec talks (e-commerce podcast)
54 minutes
8 months ago
#46 exec talks: Petr Boroš (CEO, Retino) – Zákaznická zkušenost pokračuje i po nákupu. Jaký je klíč k úspěšnému zvládnutí?
Retino už osmým rokem pomáhá e-shopům zjednodušovat a automatizovat vratky a reklamace. Teď do portfolia přidalo nástroj Retino Tracking – aplikaci na sledování zásilek, která posouvá zákaznickou péči zase o krok dál a dva měsíce po spuštění ji používá celých 7 % české e-commerce. V rozhovoru s Petrem Borošem, zakladatelem a CEO Retino, rozebíráme, jak funguje nový produkt, jaké problémy pomáhá řešit, kolik ušetří e-shopům a proč je důležité mít vratkovou politiku nastavenou prozákaznicky. Ře...
exec talks (e-commerce podcast)
Antons Nesterovs leads merchant success across all international markets at Allegro – the number one marketplace in Poland and a fast-growing player in Central Europe. In this episode of exec talks, Tony joins Matěj Kapošváry to explain how Allegro approaches the Czech market, what really drives marketplace success, and how a large platform balances growth, fairness, and long-term strategy in one of Europe’s most competitive e-commerce environments. Key topics discussed in the episode: Why...
