This is Experience by Design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate?
Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.
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This is Experience by Design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate?
Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.
The podcast’s greatest joy lies in conversations with diverse individuals committed to making things better—whether through products, education, art, workplaces, or user-friendly tools. This core mission often gets obscured by terminology like UX, Human Factors, or Human-Centered Design, but ultimately, it’s about improving lives. Rather than focusing on “Digital First,” the emphasis should be on “Human First”—understanding needs and bridging gaps. In this episode of Experience by Design, guest Terry Peters shares his journey from coding in high school to a career in user experience and digital strategy. With over 20 years of experience, Terry highlights the importance of employee experience, empathetic design, and systems thinking in creating solutions that truly help people. The discussion explores challenges in requirements gathering, the supportive role of AI in human-centered design, and Terry’s work at Veracity (now RGP) promoting empathy in projects impacting employees.
Experience by Design
This is Experience by Design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate?
Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.
