In this first of two episodes, Wendy Decker, describes her role as a long time Service Coordinator for the New York State Traumatic Brain Injury Waiver Program. She describes how NYS administers the Home and Community Based Support 1915 (c) Traumatic Brain Injury Medicaid Waiver program. The co-hosts invite Wendy to discuss the challenges and positive aspects of the waiver including the guiding principle of "freedom of choice." She also highlights the process of enrolling in the waiver program in New  York state, as well as recent changes resulting from newly enforced conflict of interest laws.