Most businesses stop at polite. But if you want loyal, long-term customers (say, 65 million years?), you need a signature spark. 

In this episode, Nikki shares how a ridiculous Jurassic Park-themed night out became a masterclass in creating connection, and why your onboarding should feel more like a movie premiere than a Google Doc.

Listen in for 4 questions to spark momentum, deepen relationships, and turn your customer experience into something unforgettable.

Read the written version: theopsshop.biz/fafo