In this Design for Digital Takeover episode of The Filene Fill-In, host Jerry Kane sits down with generational researcher and storyteller Kim Lear to explore how each generation’s unique experiences shape their approach to money, work, and trust. From baby boomers to Gen Z, they unpack how life stage, culture, and technology intersect to drive values and financial behavior. Kim shares insights from her work with Filene’s Center for the Next Generation of Member Growth, offering credit unions a roadmap to connect authentically with younger members. Along the way, the conversation ranges from social media’s “phantom wealth” effect to what it really means to lead across generations in the post-COVID workplace. Stay tuned for an exciting announcement at the end of the show.
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In this Design for Digital Takeover episode of The Filene Fill-In, host Jerry Kane sits down with generational researcher and storyteller Kim Lear to explore how each generation’s unique experiences shape their approach to money, work, and trust. From baby boomers to Gen Z, they unpack how life stage, culture, and technology intersect to drive values and financial behavior. Kim shares insights from her work with Filene’s Center for the Next Generation of Member Growth, offering credit unions a roadmap to connect authentically with younger members. Along the way, the conversation ranges from social media’s “phantom wealth” effect to what it really means to lead across generations in the post-COVID workplace. Stay tuned for an exciting announcement at the end of the show.
Filene Fill-In Ep. 71: Introducing Dr. Cheri Speier-Pero, Data Analytics Fellow
Filene Research Institute
57 minutes 44 seconds
4 years ago
Filene Fill-In Ep. 71: Introducing Dr. Cheri Speier-Pero, Data Analytics Fellow
Data is an amazing thing. It tells us who we are and what we do. And while predicting the choices, preferences and behaviors of one person is nearly impossible, predicting this for many people is a lot easier through the power of data analysis. Once-hidden patterns are revealed, structure emerges, and our data becomes our vision into the future.
If you were told that 4 out of every 10 members will have an interest in product X after they use product Y, would this be valuable information to have? While generally interesting, it’s more than a headline that gets article clicks. We’re able to use data analytics to make decisions in our strategies that will give us more of what we want and less of what we don’t want. Think about the time and money saved alone in better targeted marketing campaigns. It’s undeniable that successful data analytics can create immense value for your organization.
This power though, like any other, can be used for the good of many or exploited for the good of few. This is why there is both challenge and opportunity especially for credit unions to use their vast amounts of data to grow and lift their mission, to fulfill their purpose of serving the needs of those otherwise left out of the financial services equation, and to take a step in front of the crowd and lead as an example of what ethical use of data looks like.
In today’s episode you will hear what credit union leaders told us interests them about building cultures of and ecosystems for better data analytics in their organizations – and ultimately why this led Filene to dedicate a research center of excellence to this topic. You’ll get the inside view on what this research will entail directly from the academic heart of the whole operation – aka our research fellow for the Center, Dr. Cheri Speier-Pero, Professor of Information Systems at Michigan State University.
It is her mission to help leaders move ideas forward through the ethical implementation of new value-creating technologies and systems.
Take a listen now as Dr. Speier-Pero and Filene’s Paul Dionne enlighten us to why no matter where your organization is on its data analytics journey, this research will appeal to and is essential for everyone on the path.
For resources mentioned herein, visit filene.org/data for all reports produced in this Research Center; visit filene.org/blog to find Cheri's webinar content; and visit filene.org/analyticsecosystem to register for Filene's first-ever Data Analytics research event on January 26-27.
Filene Research Institute
In this Design for Digital Takeover episode of The Filene Fill-In, host Jerry Kane sits down with generational researcher and storyteller Kim Lear to explore how each generation’s unique experiences shape their approach to money, work, and trust. From baby boomers to Gen Z, they unpack how life stage, culture, and technology intersect to drive values and financial behavior. Kim shares insights from her work with Filene’s Center for the Next Generation of Member Growth, offering credit unions a roadmap to connect authentically with younger members. Along the way, the conversation ranges from social media’s “phantom wealth” effect to what it really means to lead across generations in the post-COVID workplace. Stay tuned for an exciting announcement at the end of the show.