Financial Forward: The Future of Consumer Finance & Banking
McCarthy Hatch
40 episodes
1 week ago
Send us a text Episode summary This Financial Forward episode steps away from the usual regulatory and industry focus to address what sits underneath every system: people navigating loss, depression, and the hidden strain of caregiving. Jim and Dr. Heidi Taylor, Ph.D. talk candidly about grief, what helps (and what harms) when others try to “support,” and why taking care of ourselves is not optional—especially for caregivers. The conversation closes with a direct reminder to protect your ment...
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Send us a text Episode summary This Financial Forward episode steps away from the usual regulatory and industry focus to address what sits underneath every system: people navigating loss, depression, and the hidden strain of caregiving. Jim and Dr. Heidi Taylor, Ph.D. talk candidly about grief, what helps (and what harms) when others try to “support,” and why taking care of ourselves is not optional—especially for caregivers. The conversation closes with a direct reminder to protect your ment...
CFPB State Regulator Portal: Turning Complaints Into Real Supervisory Yield
Financial Forward: The Future of Consumer Finance & Banking
1 hour 4 minutes
2 weeks ago
CFPB State Regulator Portal: Turning Complaints Into Real Supervisory Yield
Send us a text Episode Description In this episode of Financial Forward, host Jim McCarthy sits down with John McNamara, former Principal Assistant Director for Markets at the Consumer Financial Protection Bureau (CFPB). Together, they pull back the curtain on how complaint data actually powered markets, supervision, and enforcement inside the Bureau—and what that means for state regulators today. Jim and John walk through the evolution of the CFPB complaint system, the value of normalized an...
Financial Forward: The Future of Consumer Finance & Banking
Send us a text Episode summary This Financial Forward episode steps away from the usual regulatory and industry focus to address what sits underneath every system: people navigating loss, depression, and the hidden strain of caregiving. Jim and Dr. Heidi Taylor, Ph.D. talk candidly about grief, what helps (and what harms) when others try to “support,” and why taking care of ourselves is not optional—especially for caregivers. The conversation closes with a direct reminder to protect your ment...
