Ep.16 - Stakeholder Management with Jen Blatz and Amanda Gelbb

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Finders to Builders - A UX Research Show

Julian Della Mattia

34 episodes

1 week ago

Building a UX Research practice from scratch? You’re not alone! Join host Julian Della Mattia for weekly insights on transforming from a team of one into a thriving research operation. Learn proven strategies for securing stakeholder buy-in, demonstrating research value and scaling your impact. Each episode features real-world stories and actionable advice from researchers and industry leaders who've been there and done that. Perfect for solo researchers, research leaders and anyone championing user research in their organization. Ready to level up your research game? Subscribe now!

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Ep.16 - Stakeholder Management with Jen Blatz and Amanda Gelbb

Finders to Builders - A UX Research Show

44 minutes 51 seconds

9 months ago

Ep.16 - Stakeholder Management with Jen Blatz and Amanda Gelbb

In this episode, we explore effective stakeholder management strategies for user researchers with Jen Blatz and Amanda Gelb.

We explore the importance of understanding decision-makers' priorities, leveraging social listening, and aligning research objectives from the outset.

Amanda and Jen share their experiences and methodologies, including stakeholder mapping, co-creation, navigating misalignments, and proving research value.

This episode is packed with practical advice for first or solo researchers on prioritization, building relationships, and creating scalable frameworks to demonstrate research impact.(01:46) Intro(03:32) Amanda Gelb's Background and Current Endeavors(04:38) Discussion on Stakeholder Management(05:13) Common Challenges in Managing Stakeholder Expectations(06:59) The Role of Intake Process in Stakeholder Management(09:37) Mapping and Identifying Stakeholders(15:59) Involving Stakeholders Throughout the Research Process(21:58) Balancing Research Involvement(23:13) Building Relationships with Stakeholders(25:52) Handling Executive Requests(29:17) Effective Communication with Developers(32:20) Defending Research Decisions(38:03) Proving the Value of Research(40:27) Key Tips for Solo Researchers(44:22) Conclusion and Farewell

Hungry for more? Follow me on LinkedIn or subscribe to our newsletter at https://finderstobuilders.com/

You can find our guests on:

Jen Blatz's LinkedIn or her YouTube Channel BlatzChatz

Amanda's LinkedIn or her fabulous Maven course