Can empathy, sales skills, and gamification be the secret to driving FinOps success?
In this episode of FinOps in Action, I sit down with Tammy Burnitt, Director of FinOps at UiPath. Tammy discussed her 25 years of experience in IT and capacity management and how she founded the FinOps program during her time at Shell.
Tammy shared how she transformed resistance into engagement, proving that FinOps success is as much about people and persuasion as it is about data and dollars.
We also covered the mindset shifts and leadership skills needed to “sell” FinOps internally, from empathy and active listening to aligning with business value and executive goals.
Here’s what we talked about:
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