Ep4: Why is relationship management changing in banks?

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Fintech Fika

Fintech Fika

15 episodes

5 days ago

Each week, Tim Tyler and Christopher Papathanassi take a pause, brew a coffee and spend 30 minutes talking about all things Fintech. With the odd guest popping in to share their opinion, Tim and Chris give their open and honest views about financial technology. With a combined 50 years in the industry, and continuing to engage with financial institutions and other tech partners around the world, the pair are well placed to catch the latest trends, and bring an eye to the future. Fintech Fika is live at 12 noon UK each Wednesday on LinkedIn, and released on audio platforms shortly after.

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Each week, Tim Tyler and Christopher Papathanassi take a pause, brew a coffee and spend 30 minutes talking about all things Fintech. With the odd guest popping in to share their opinion, Tim and Chris give their open and honest views about financial technology. With a combined 50 years in the industry, and continuing to engage with financial institutions and other tech partners around the world, the pair are well placed to catch the latest trends, and bring an eye to the future. Fintech Fika is live at 12 noon UK each Wednesday on LinkedIn, and released on audio platforms shortly after.

Show more...

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Ep4: Why is relationship management changing in banks?

Fintech Fika

28 minutes 46 seconds

4 years ago

Ep4: Why is relationship management changing in banks?

Chris and Tim are joined by Pablo Vergara from HUBX to discuss the finding of a recent report that highlights the declining priority of relationship management within corporate banks. Are they racing towards greater disintermediation, or do they have a plan for improving customer retention. Plus, what does this mean for their clients, as banks engage on a journey to management from a distance.

Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.