In the latest episode of the What the FinTech? podcast, we’re joined by Joanne Dewar, Project Lead at Project Nemo, to discuss how to make financial services more accessible for people with disabilities. Joanne and FinTech Futures reporter Cameron Emanuel-Burns explore Project Nemo's origins and development, examining findings from the organisation's recent report on challenges adults with disabilities face when engaging financial services, with Dewar offering recommendations for financial institutions seeking to remove these barriers. The conversation also addresses how emerging technologies, particularly artificial intelligence, are reshaping disability inclusion in financial services, while tackling common misconceptions about accessibility in the industry. And finally, we discover which fintech buzzword Joanne wants to throw into or rescue from our Fintech Jail!