We explore how to turn AI from buzzword to business value with BNP Paribas Fortis’ CDO, moving from NLP chatbots to LLM-powered assistants, from RPA to agentic automation, and from siloed experiments to group-scale services. Along the way, we talk leadership under pressure, data governance, and why guardrails matter more than speed. • EQ–IQ leadership shaped by crisis and delivery • Personal influences and the change mindset • AI strategy pillars: client experience, efficiency, augmentation ...
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We explore how to turn AI from buzzword to business value with BNP Paribas Fortis’ CDO, moving from NLP chatbots to LLM-powered assistants, from RPA to agentic automation, and from siloed experiments to group-scale services. Along the way, we talk leadership under pressure, data governance, and why guardrails matter more than speed. • EQ–IQ leadership shaped by crisis and delivery • Personal influences and the change mindset • AI strategy pillars: client experience, efficiency, augmentation ...
What is the difference between a meeting and a workshop? 🤔 Yann Bauquesne, UX lead at Movify, shares the secret of the facilitation of design workshops. Based on his experience, he gives us concrete examples on how to go around a workshop and make it interesting and engaging. Learn about the archetype of workshop attendees, techniques to keep focus or break the ice, best ways to come to a solution as a group and how to become the best facilitator around.
Flux. A podcast by Movify
We explore how to turn AI from buzzword to business value with BNP Paribas Fortis’ CDO, moving from NLP chatbots to LLM-powered assistants, from RPA to agentic automation, and from siloed experiments to group-scale services. Along the way, we talk leadership under pressure, data governance, and why guardrails matter more than speed. • EQ–IQ leadership shaped by crisis and delivery • Personal influences and the change mindset • AI strategy pillars: client experience, efficiency, augmentation ...