We explore how to turn AI from buzzword to business value with BNP Paribas Fortis’ CDO, moving from NLP chatbots to LLM-powered assistants, from RPA to agentic automation, and from siloed experiments to group-scale services. Along the way, we talk leadership under pressure, data governance, and why guardrails matter more than speed. • EQ–IQ leadership shaped by crisis and delivery • Personal influences and the change mindset • AI strategy pillars: client experience, efficiency, augmentation ...
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We explore how to turn AI from buzzword to business value with BNP Paribas Fortis’ CDO, moving from NLP chatbots to LLM-powered assistants, from RPA to agentic automation, and from siloed experiments to group-scale services. Along the way, we talk leadership under pressure, data governance, and why guardrails matter more than speed. • EQ–IQ leadership shaped by crisis and delivery • Personal influences and the change mindset • AI strategy pillars: client experience, efficiency, augmentation ...
Ep. 26 | AI, Ambition & the Partnership Between Belfius, Mistral and Alan
Flux. A podcast by Movify
1 hour 2 minutes
6 months ago
Ep. 26 | AI, Ambition & the Partnership Between Belfius, Mistral and Alan
In this episode of Flux, we sit down with Jonathan Neubourg, Chief Digital, Data & AI Officer at Belfius, to explore how one of Belgium’s largest banks is reimagining the future of finance through bold digital strategy, human-centered design, and smart AI partnerships. From his unexpected journey—from technical college to the C-suite—to forging collaborations with Mistral and Alan, Jonathan shares how he’s helping build one of Europe’s most highly rated mobile banking experiences. We disc...
Flux. A podcast by Movify
We explore how to turn AI from buzzword to business value with BNP Paribas Fortis’ CDO, moving from NLP chatbots to LLM-powered assistants, from RPA to agentic automation, and from siloed experiments to group-scale services. Along the way, we talk leadership under pressure, data governance, and why guardrails matter more than speed. • EQ–IQ leadership shaped by crisis and delivery • Personal influences and the change mindset • AI strategy pillars: client experience, efficiency, augmentation ...
