
In this episode, we explore how marketplaces like Amazon, Bol, and Zalando are using AI to radically enhance customer experience, boost conversions, and shape shopping behavior. With insights from Martijn van Dijk, Mike Bouman & Kayn Wolfswinkel, we’ll discuss how brands can leverage conversational commerce, AI tooling, and marketplace integrations to remain competitive and impactful across the full customer journey.
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