Optimal approach to Innovation depends on a context.
Where is your business?
1) Is it relatively stable and is prime for incremental innovation;
2) is it struggling so you need to pivot, or
3) The situation is dare and it can truly use a game changer.
1) Why innovate if things are going well?
- Because it is easier so even Incremental will work!
2) How to Pivot?
- Note - do not change a fundamental business model! High volume low margin vs low volume high margin - hard to shift. They have different customer experience models and will not work if combined in one company.
- Change technology to reinforce a business model
3) Integrated transformation - game changer
- Top down vision + Bottom up knowledge and innovation empowerment
- Core process redesign
Hot Topic - Innovation in High Tech industry
- Disruptive is common, game changer is aspirational
- Do not buy Ferrari to go to the grocery store!
- Lessons from Blackberry - lost touch with customer needs.
- Lessons from Nortel - game changer is hard to capture - to gain both large technology change AND large market share.