Let's talk about everything and anything in franchising!
Inspiring with experiences and information from the coal face of the people behind the day-to-day of franchises in action.
We unpack personal journeys in founding and leading franchises, but just as important, are the journeys of people who own and run one or multiple franchise locations.
From fitness, to coffee, to lawns and everything in between, franchising is a buffet of business niches.
And with that comes an even wider range of people and stories to talk to about what they do, and how they did it.
And from the people who support franchises in every kind of way.
Everyone has a story to tell, and you'll often be amazed when they tell it in this way!
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Let's talk about everything and anything in franchising!
Inspiring with experiences and information from the coal face of the people behind the day-to-day of franchises in action.
We unpack personal journeys in founding and leading franchises, but just as important, are the journeys of people who own and run one or multiple franchise locations.
From fitness, to coffee, to lawns and everything in between, franchising is a buffet of business niches.
And with that comes an even wider range of people and stories to talk to about what they do, and how they did it.
And from the people who support franchises in every kind of way.
Everyone has a story to tell, and you'll often be amazed when they tell it in this way!
Ep139 5 Key Things That Have Made Snap-on Tools Franchise Business What It Is Today
Franchise Everything
13 minutes
2 months ago
Ep139 5 Key Things That Have Made Snap-on Tools Franchise Business What It Is Today
Snap-on Tools has spent more than a century perfecting one of the most unique franchise models in the world — a fully mobile, relationship-driven tool business with no retail stores and a fiercely loyal customer base.
In this episode, Adam Wright, Marketing Manager at Snap-on Tools Australia, breaks down the five key things that have shaped the brand into a global powerhouse. From premium products and unmatched brand loyalty, to their iconic mobile store model, world-class training in Dallas, and deep ongoing support, Adam reveals how Snap-on delivers convenience, reliability, and trust at every level.
With franchisees who become part of their customers’ daily lives and sometimes even their weddings Snap-on Tools continues to expand through a model built on strong relationships and consistent service.
0:00 Introduction
0:25 Key #1: Why Snap-on’s product quality drives lifetime customer loyalty
2:17 Key #2: Key #2: Bringing the store to the customer: Snap-on’s mobile convenience model
3:35 How often do franchisees visit workshops
5:14 Key #3: No stores, no big-box retail
7:10 Key #4: Key #4: World-Class training & support (including Dallas, Texas)
9:18 How Snap-on’s diagnostic platforms support modern vehicle technology
10:11 Key #5: Ride-along support: hands-on coaching after Texas training
11:28 What day-to-day ride-along support looks like
13:33 Wrap up
Podcast Produced by: www.franchisebusinesshub.com.au
Listen or Watch on;
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YouTube: https://youtu.be/J9AUkKKrXBk
Franchise Everything
Let's talk about everything and anything in franchising!
Inspiring with experiences and information from the coal face of the people behind the day-to-day of franchises in action.
We unpack personal journeys in founding and leading franchises, but just as important, are the journeys of people who own and run one or multiple franchise locations.
From fitness, to coffee, to lawns and everything in between, franchising is a buffet of business niches.
And with that comes an even wider range of people and stories to talk to about what they do, and how they did it.
And from the people who support franchises in every kind of way.
Everyone has a story to tell, and you'll often be amazed when they tell it in this way!
