This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, recorded call reviews, clean hiring screens, and comp plans that reward sustainable operations. We also share the core modules we use and how to plug in the Freight Broker Basics course. Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free Trial: Click Here Levi...
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This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, recorded call reviews, clean hiring screens, and comp plans that reward sustainable operations. We also share the core modules we use and how to plug in the Freight Broker Basics course. Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free Trial: Click Here Levi...
Freight Fraud, Dispatching, and TWIC Cards | Final Mile 114
Freight 360
16 minutes
1 month ago
Freight Fraud, Dispatching, and TWIC Cards | Final Mile 114
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ❓ Are dispatchers — especially foreign dispatchers — damaging the industry? What could be the reasons, and how can dispatchers improve to play a positive role? 📱 Could brokers require carriers to use GPS tracking and provide quick video/photo verification at pickup? How realistic is a “Go / No Go” process to prevent fraud? 🪪 What’s the difference between a TWIC card, TSA Certification, and a TSA Indirect Air Ca...
Freight 360
This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, recorded call reviews, clean hiring screens, and comp plans that reward sustainable operations. We also share the core modules we use and how to plug in the Freight Broker Basics course. Support Our Sponsors: Freight Collection Solutions - Click Here QuikSkope - Get a Free Trial: Click Here Levi...
