Send us a text Loyalty doesn’t happen at the invoice; it happens in the simple, human moments after the job. We break down a practical gratitude playbook for home service brands—HVAC, plumbing, electrical, and beyond—so you can turn happy customers into repeat buyers and vocal fans. The strategy is delightfully simple: make it personal, make it useful, and make it consistent. We start with the smallest levers that deliver outsized returns: handwritten-style notes after big installs, quick fo...
All content for From the Yellow Chair is the property of Lemon Seed and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Send us a text Loyalty doesn’t happen at the invoice; it happens in the simple, human moments after the job. We break down a practical gratitude playbook for home service brands—HVAC, plumbing, electrical, and beyond—so you can turn happy customers into repeat buyers and vocal fans. The strategy is delightfully simple: make it personal, make it useful, and make it consistent. We start with the smallest levers that deliver outsized returns: handwritten-style notes after big installs, quick fo...
Navigating your business with your partner - the good, the bad, the ugly
From the Yellow Chair
42 minutes
1 month ago
Navigating your business with your partner - the good, the bad, the ugly
Send us a text What if working with your spouse or sibling could be your unfair advantage instead of a constant tug-of-war? We sit down with women leading HVAC, plumbing, electrical, and home service companies to unpack the real playbook for thriving in business together: define lanes, plan ahead, price with confidence, and protect the parts of life that matter most. We start with the stories behind Anchor Heating and Air in Charleston, Rogers Heating & Cooling in Virginia, and High Five...
From the Yellow Chair
Send us a text Loyalty doesn’t happen at the invoice; it happens in the simple, human moments after the job. We break down a practical gratitude playbook for home service brands—HVAC, plumbing, electrical, and beyond—so you can turn happy customers into repeat buyers and vocal fans. The strategy is delightfully simple: make it personal, make it useful, and make it consistent. We start with the smallest levers that deliver outsized returns: handwritten-style notes after big installs, quick fo...
