We discuss Brett's new book - The Hidden Profit Center Brett Frazer is a Customer & Employee Experience Executive, with 18+ years in customer experience success, leading teams and organizations delivering world-class operations. I excel at driving customer and employee loyalty that improves organizational bottom line. Renowned for delivering operations excellence, leveraging best-in-class customer support cultures and infrastructures. He is proficient at directing employee success ...
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We discuss Brett's new book - The Hidden Profit Center Brett Frazer is a Customer & Employee Experience Executive, with 18+ years in customer experience success, leading teams and organizations delivering world-class operations. I excel at driving customer and employee loyalty that improves organizational bottom line. Renowned for delivering operations excellence, leveraging best-in-class customer support cultures and infrastructures. He is proficient at directing employee success ...
Host Jonathan Shroyer Interviewed Karen L. Clarkson, VP Go To Market Strategy and Partnerships ,Ricoh USA. About Karen L. Clarkson: ๐๐ฎ๐๐ถ๐ป๐ด ๐๐ธ๐๐ฟ๐ผ๐ฐ๐ธ๐ฒ๐๐ฒ๐ฑ ๐ฎ๐ป๐ป๐๐ฎ๐น ๐ฟ๐ฒ๐๐ฒ๐ป๐๐ฒ๐ ๐ฝ๐ฎ๐๐ $๐ญ ๐๐ถ๐น๐น๐ถ๐ผ๐ป ๐ฎ๐ป๐ฑ ๐ฒ๐ ๐ฝ๐ฎ๐ป๐ฑ๐ถ๐ป๐ด ๐๐ผ๐ฟ๐๐๐ป๐ฒ ๐ฑ๐ฌ๐ฌ ๐ฎ๐ฐ๐ฐ๐ผ๐๐ป๐๐, I have developed an unsurpassed reputation for delivering growth and exceptional experience to both customers and internal stakeholders. My career has been marked by breaking down silos to strengthen collaboration across Marketing, Sales and Ideation. In fact, the key to m...
Future of Service
We discuss Brett's new book - The Hidden Profit Center Brett Frazer is a Customer & Employee Experience Executive, with 18+ years in customer experience success, leading teams and organizations delivering world-class operations. I excel at driving customer and employee loyalty that improves organizational bottom line. Renowned for delivering operations excellence, leveraging best-in-class customer support cultures and infrastructures. He is proficient at directing employee success ...