What happens when two industry experts who have lived PSS cutovers, and now Offer and Order sit down to compare notes?
In this Future Picks episode, Clarissa Jenkins talks with Lamiya Merchant and Joelle Cuvelier about how airlines can move from legacy complexity to modern airline retailing, without open-heart surgery on their operation.
They discuss:
Why even self-sufficient or slow-moving airlines still benefit from neutral consulting
How Branchspace helps carriers build a solid business case for Offer and Order
The unexpected value of OOSD projects, from technical debt clean up to breaking organisational silos
How to find the right entry point and first 1% revenue uplift, instead of waiting for a “perfect” moment
The role of AI, biometrics, loyalty, UX and new payment methods in the next phase of airline retail
If you work in revenue management, distribution, digital or transformation and are asking “Where do we start?”, this episode will give you a practical, grounded view from people who have done it before.
Listen now and see how Branchspace Consulting supports airlines to modernise at their own pace, with strategy and technology joined up from day one.