In this episode, Wendy Liebmann and Justin Honaman (Amazon Web Services) dive into the chaotic yet exciting world of retail and technology as 2025 wraps up. From AI’s real-world impact on commerce to the rise of “agentic AI,” they explore what’s truly changing the business—and what’s just hype. They also touch on talent, innovation, loyalty, and what brands should expect heading into NRF 2026. Highlights: How retailers and brands are preparing for Q4 2025 and beyondWhat “agentic AI” really me...
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In this episode, Wendy Liebmann and Justin Honaman (Amazon Web Services) dive into the chaotic yet exciting world of retail and technology as 2025 wraps up. From AI’s real-world impact on commerce to the rise of “agentic AI,” they explore what’s truly changing the business—and what’s just hype. They also touch on talent, innovation, loyalty, and what brands should expect heading into NRF 2026. Highlights: How retailers and brands are preparing for Q4 2025 and beyondWhat “agentic AI” really me...
EP83: Retail 2030 – A Framework for Growth with Jacqueline Windsor, PwC
Future Shop Podcast with WSL
36 minutes
1 year ago
EP83: Retail 2030 – A Framework for Growth with Jacqueline Windsor, PwC
In this episode, Wendy Liebmann talks to Jacqueline Windsor, partner in Strategy and Deals for the Consumer Market and UK Head of Retail, PwC, London about the differences and similarities between the UK and US consumer and retail markets, and where to find growth in the coming years. They discuss: Unlocking the power of consumer tribes vs. demographic segments.The role of the store (a clue: it’s no longer a transactional channel alone).How to build a successful omni strategy; how many stores...
Future Shop Podcast with WSL
In this episode, Wendy Liebmann and Justin Honaman (Amazon Web Services) dive into the chaotic yet exciting world of retail and technology as 2025 wraps up. From AI’s real-world impact on commerce to the rise of “agentic AI,” they explore what’s truly changing the business—and what’s just hype. They also touch on talent, innovation, loyalty, and what brands should expect heading into NRF 2026. Highlights: How retailers and brands are preparing for Q4 2025 and beyondWhat “agentic AI” really me...
