In this episode, Wendy Liebmann and Justin Honaman (Amazon Web Services) dive into the chaotic yet exciting world of retail and technology as 2025 wraps up. From AI’s real-world impact on commerce to the rise of “agentic AI,” they explore what’s truly changing the business—and what’s just hype. They also touch on talent, innovation, loyalty, and what brands should expect heading into NRF 2026. Highlights: How retailers and brands are preparing for Q4 2025 and beyondWhat “agentic AI” really me...
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In this episode, Wendy Liebmann and Justin Honaman (Amazon Web Services) dive into the chaotic yet exciting world of retail and technology as 2025 wraps up. From AI’s real-world impact on commerce to the rise of “agentic AI,” they explore what’s truly changing the business—and what’s just hype. They also touch on talent, innovation, loyalty, and what brands should expect heading into NRF 2026. Highlights: How retailers and brands are preparing for Q4 2025 and beyondWhat “agentic AI” really me...
EP94: Transforming Health Care Retail into a Temple of Care with Fiona Sartoretto Verna
Future Shop Podcast with WSL
33 minutes
5 months ago
EP94: Transforming Health Care Retail into a Temple of Care with Fiona Sartoretto Verna
In this episode, Wendy Liebmann talks to Fiona Sartoretto Verna, retail architect and co-leader of the company Sartoretto Verna™, founded by her grandfather to reshape the global pharmacy landscape. Today, the company has designed pharmacies in over 48 countries, including the US. Episode Highlights: How her family company was founded to create a “temple of care”, rather than merely a dispensaryHow the model of US health care retail is obsolete, and requires new thinking to be pro...
Future Shop Podcast with WSL
In this episode, Wendy Liebmann and Justin Honaman (Amazon Web Services) dive into the chaotic yet exciting world of retail and technology as 2025 wraps up. From AI’s real-world impact on commerce to the rise of “agentic AI,” they explore what’s truly changing the business—and what’s just hype. They also touch on talent, innovation, loyalty, and what brands should expect heading into NRF 2026. Highlights: How retailers and brands are preparing for Q4 2025 and beyondWhat “agentic AI” really me...
