What would it take for you to grow in your tourism career?
For Lorna Holland, it took a customer who believed in her. After years as a freelance tour director, Lorna and her husband took a client's idea and turned it into not one but two tour companies. Today they operate TourDCWithUs and VaFeltre Tours in addition to raising a young daughter and managing home life in Italy. Lorna joins this episode of the podcast to tell us about her journey from guide to owner and pull back the curtain on life as a mom and tourism entrepreneur.
Lorna explains why most guides probably already have the skills necessary to launch their own companies. She also explains the economics and challenges of small group travel and gives us an insight on how she balances family life with a busy travel schedule. Plus, we have news about proposed minimum wage hike for tourism workers; a Road Tip about staying in touch with loved ones while traveling; and a Hot Minute about why elite status isn't all it's cracked up to be.
Insights from Lorna Holland
Lorna had lots of encouraging and insightful stories to share about making the transition from guide to owner. Here's one thing she said about realizing what customers really wanted from her trips:
“Many people have told me that what Dante and I are selling is not the tour. We’re selling ourselves. And from that initial click or email or phone call or face on the street, from that moment, they have to realize that they’re buying us and not just buying the Sistine Chapel or the Statue of Liberty."
Plus, he had insightful thoughts on:
* The challenges of working with travel vendors
* Why small group tours are all about quality
* The growing trend of women-only group travel
Resources Mentioned in This Episode
Learn more about VaFeltre Tours at
vafeltre.com.
Learn more about TourDCWithUs at
tourdcwithus.com.
Follow Travel with Lorna and Dante on
YouTube,
Facebook and
Instagram.
For information about our OnSite familiarization tour in Kentucky, contact Kyle Anderson at 859-334-1718 or
kyle@grouptravelleader.com.
Key Moments From This Episode
2:02 — Travel News: A $30 minimum wage for tourism workers?
3:42 — Road Tip: Staying connected to family when you work in travel
9:49 — A few spots left on our trip to Kentucky
14:58 — How Lorna Holland found her calling as a tour director
19:14 — The inspiration for starting a tour company
20:29 — How a collaborative marriage set Lorna up for business success
21:53 — The skills you need to start a tour company
24:29 — Tapping into women-only travel
28:09 — The economics of small group travel
33:35 — Scaling a company when you are the primary product
