Are we sacrificing real human connection for digitalconvenience and what’s the cost?
On this episode of the GCS Leaders Podcast, host DavidBloxham welcomes Louise O’Hagan, appointed member of the European Union Agency for Cybersecurity (ENISA)’s Ad-Hoc Working Group on Awareness Raising and Cyber Hygiene, for a compelling exploration of how digital culture impacts our families, workplaces, and minds.
From her eye-opening journey through legal, psychological,and cybersecurity sectors, Louise shares stories and strategies from the front lines of EU cyber awareness that can help everyone, from tech leaders to everyday families.
Episode Highlights & Timestamps
00:00 – Introduction & Louise O’Hagan’s journey: Fromlegal secretary to ENISA cyber psychology expert
04:10 – The “e-learning illusion”: Why checking trainingboxes doesn’t equal changed behavior
09:25 – Human error or design flaw? Rethinking the weakestlink in cybersecurity
13:40 – Real-world scam stories: CEO WhatsAppimpersonations, phishing in the workplace
19:12 – Parenting, families, and digital culture: Howeveryday habits influence national digital resilience
24:35 – Why “blame culture” is dangerous & theimportance of psychological safety at work
28:57 – ENISA’s societal approach: Campaigns for digitalhygiene as universal as seatbelt safety
36:20 – Leaders, HR, and collaboration: How to actuallysupport behavior change
41:04 – Practical tips for building a cyber-aware culture athome and at work
45:15 – The future of cyber psychology & hope for thenext generation
49:22 – Key takeaways & closing thoughts
Key Takeaways:
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#CyberSecurity #ENISA #CyberPsychology #HumanFactor#DigitalWellbeing #FamilySafety #Leadership #DigitalTransformation#BehaviorChange