Deals don’t fall apart because of numbers. They fall apart because people feel unheard, cornered, or disrespected. In this episode we pull lessons from a Congo standoff and a mafia sit-down to show how hostage negotiation tactics translate into everyday business. We share practical tools—framing, mirroring, humor, and tone—to keep deals calm, human, and effective. Some topics covered are: Surviving a real-life hostage scenario in the CongoNavigating a tense property deal with mafia conn...
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Deals don’t fall apart because of numbers. They fall apart because people feel unheard, cornered, or disrespected. In this episode we pull lessons from a Congo standoff and a mafia sit-down to show how hostage negotiation tactics translate into everyday business. We share practical tools—framing, mirroring, humor, and tone—to keep deals calm, human, and effective. Some topics covered are: Surviving a real-life hostage scenario in the CongoNavigating a tense property deal with mafia conn...
Leadership vs. Management: Know Which Hat to Wear (and When)
Get Your House in Order
28 minutes
1 month ago
Leadership vs. Management: Know Which Hat to Wear (and When)
Big ideas don’t move the needle if no one cleans the bathrooms. In this episode we unpack the real difference between leadership and management with candid stories—from a student-run catering company that grew fast and cracked under overmanagement, to a hotel pitch that thrilled U.S. investors with vision and then hit a wall when a German board asked the most practical question: who cleans the toilets? Some topics covered are: Leadership vs. management — knowing the differenceSwinging f...
Get Your House in Order
Deals don’t fall apart because of numbers. They fall apart because people feel unheard, cornered, or disrespected. In this episode we pull lessons from a Congo standoff and a mafia sit-down to show how hostage negotiation tactics translate into everyday business. We share practical tools—framing, mirroring, humor, and tone—to keep deals calm, human, and effective. Some topics covered are: Surviving a real-life hostage scenario in the CongoNavigating a tense property deal with mafia conn...
