Content design in paper-first organisations

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Global Content Design

Content Design London

4 episodes

4 days ago

A podcast dedicated to content design. Listen to content people from around the world discuss their experiences and hear from our CEO Sarah Winters, author of the worldwide best-selling book 'Content Design'. Content Design London are regarded as the founders of the content design discipline. We help organisations improve the impact of their content and transform how teams work, by using design to build better customer experiences. Training, consultancy, books, and all things content design. Not more content, smarter content. Find out more at www.contentdesign.london

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All content for Global Content Design is the property of Content Design London and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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Content design in paper-first organisations

Global Content Design

37 minutes 38 seconds

1 year ago

Content design in paper-first organisations

In this episode Sarah Winters chats to Persis Howe, a content lead who has worked on large scale projects across both the US and UK government.Using their wide range of knowledge and experience, Persis shares the differences and similarities between working in UK and US government digital teams. They discuss how people’s mental models differ between the 2 countries when it comes to interacting with government services, and the challenges that can cause content designers.Persis also looks back...