In this episode, we’re joined by Erica Keswin, the three-time (!) Wall Street Journal bestselling author on all-things-great human leadership. While not a nonprofiteer, herself, Erica brings the realness on what the social sector can be doing better for its people. (Spoiler alert: much of it doesn’t cost one penny.) Along the way, we dive into — The need for human leadership in a tech-driven world How great human leaders connect people to purpose, connect people to each other, and connect people to themselves Why soft skills (really) are the new hard skills How "the absence of intentionality is a recipe for resentment" One wish Erica would make to boost all organizations everywhere It’s practical, it’s honest, and (as always) there’s good nonsense along the way. If you know a nonprofiteer we should invite on the show, let us know at hello@goodnonsense.org! Mentioned on this episode: Erica’s website and LinkedInChief Decent Human Behavior Officers (The Nonprofit Hive)The Peter Principle