In this gratitudeo, I express my gratitude to Liverpudlian Jamie.

Jamie was a colleague at the Jekyll & Hyde Club, a restaurant, bar, and (briefly) a nightclub in Midtown Manhattan. Jamie, a native of Liverpool, UK, was a singer by trade, but his real talent was connecting with people—me included.

Takeaway: Understand the importance of the human connection

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Gratitudinous is a program that’s here to say thank you to the people that have brought me, Alexander Kotler, knowledge, understanding, and most importantly, greater meaning throughout my career.

Each gratitudeo features a learning or takeaway that I gained as a result of my featured person and our interaction.

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Alchemunity galvanizes people and products to help them reach higher potential. Through our proven process, fast-moving organizations can bring greater meaning to the customer experience while reducing the risk of churn.

For more information, please visit http://www.alchemunity.us.