Everyone who has visited grand department stores such as Fenwick or La Fayette, remembers the magical atmosphere. ✨ Refined scents, flickering crystals, and beautifully laid-out products. Over the past decade, department stores worldwide have been posed with new challenges and opportunities such as the global pandemic and digital transformation.

💡 In this episode, Heli Häyrynen from Greenstep will sit down with beauty expert and retail industry transformation leader, Vesa Kalho, who works as buying manager at Fenwick department store.

Together they will dive into the world of department stores and the beauty industry. How is the necessary transition perceived and handled by the traditional industry?