How to Master Community Management: An Interview with Victoria Tran of Innersloth

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/66/8e/52/668e52c3-1f65-bd0e-14ae-1b63e7d8ab30/mza_6677655694457702186.jpg/600x600bb.jpg

Grow Up Level Up

Samson Li

98 episodes

1 week ago

A podcast network about how we stay connected to play, creativity, and curiosity as adults. From video games to movies, music, and more—we explore how entertainment fits into real life. Featuring series like How We Play and Sunset Selects.

Games

Leisure

RSS

All content for Grow Up Level Up is the property of Samson Li and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Games

Leisure

https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/1111276/1111276-1751649749540-dcc9d9f9710e2.jpg

How to Master Community Management: An Interview with Victoria Tran of Innersloth

Grow Up Level Up

51 minutes 16 seconds

3 months ago

How to Master Community Management: An Interview with Victoria Tran of Innersloth

GET VICTORIA'S NEW BOOK: MASTERING COMMUNITY MANAGEMENT: https://www.victoriatran.com/book

In this episode, we chat with Victoria Tran, the Community Director for the hit game Among Us. Victoria shares insights from her new book, "Mastering Community Management," and discusses what it was like when Among Us exploded in popularity, including playing with AOC and appearing on Jimmy Fallon's show. We cover her strategies for managing millions of players , balancing player feedback with the studio's vision , and avoiding burnout.We also touch on her work with the indie game fund Outersloth , Wholesome Games , and her role on the Game Developers Conference (GDC) Advisory Board.

Timestamps

[0:00] Intro

[6:21] How Victoria "fell into" the games industry

[8:48] What does a Communications Director do?

[18:00] How to decide which player feedback is worth tracking

[27:18] What is Outersloth?

[39:37] Victoria's new book: "Mastering Community Management" and Tips for becoming a better community manager

[47:28] Final advice

[50:17] Outro

Find Victoria Tran:

Book: victoriatran.com/book

Website: victoriatran.com

Newsletter: https://www.victoriatran.com/newsletter

Twitter: @theVTran

Instagram: @hellovictoriatranBlue Sky: @victoriatran.bluesky.social

Don’t forget thumbs up and subscribe! Stay connected:BlueSky: https://bsky.app/profile/growuplevelup.bsky.socialInstagram: https://www.instagram.com/growuplevelup/TikTok: https://www.tiktok.com/@growuplevelup?lang=enFollow Samson:BlueSky: https://bsky.app/profile/smsn.bsky.socialInstagram: https://www.instagram.com/samsonxp/Twitter: ⁠https://twitter.com/samsonxp_⁠Follow Jordan: https://bsky.app/profile/sirdrjm.bsky.socialJoin our Discord: https://discord.gg/Fmzgcxar5bSubscribe and follow for more: YouTube: ⁠https://www.youtube.com/@growuplevelup⁠ Spotify: ⁠https://podcasters.spotify.com/pod/show/growuplevelup⁠