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growth minded SUPERHEROES
André Morys
43 episodes
3 days ago
Great customer experiences drive growth. The GMS podcast reveals the secrets behind this principle. If you want to understand what truly drives great results, this show is your edge. Explore real experiments, customer psychology and behind-the-scenes stories from people turning insights into unforgettable experiences. You’ll learn how small changes shift behavior, reduce friction, boost value and transform how people feel about your brand – and how any team can use testing and feedback to get there. For anyone in CX, marketing, growth, UX or leadership shaping digital experiences.
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Business
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All content for growth minded SUPERHEROES is the property of André Morys and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Great customer experiences drive growth. The GMS podcast reveals the secrets behind this principle. If you want to understand what truly drives great results, this show is your edge. Explore real experiments, customer psychology and behind-the-scenes stories from people turning insights into unforgettable experiences. You’ll learn how small changes shift behavior, reduce friction, boost value and transform how people feel about your brand – and how any team can use testing and feedback to get there. For anyone in CX, marketing, growth, UX or leadership shaping digital experiences.
Show more...
Business
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Is Your Agency Doomed? The Brutal Truth About Experimentation, AI & What Comes Next
growth minded SUPERHEROES
53 minutes 39 seconds
5 months ago
Is Your Agency Doomed? The Brutal Truth About Experimentation, AI & What Comes Next

Is your agency ready for the future or strapped into the crash test dummy headed straight for the wall?

In this explosive episode, André Morys sits down with Craig Sullivan (experimentation evangelist) and Dennis van der Heijden (CEO of Convert.com) to unpack the raw, uncomfortable truths revealed in the Agency & Vendor Experimentation Ecosystem 2025 Report.

Agencies are angry. Trust is broken. The era of “running tests” is dead, and the commoditization of execution work is accelerating. If you want your agency to survive and thrive you’ll need to pivot to what only humans can deliver.

Craig and Dennis share unfiltered insights on:

  • Why your profit formula will change and how to adapt before it’s too late.

  • How AI is shifting the experimentation landscape (and what isn’t changing).

  • Why “trust is the true currency” between vendors and agencies and why most vendors are broke.

  • The uncomfortable truth: execution work is dying, strategic enablement is the future.

  • How to build relevance in a changing ecosystem before your clients move on.

  • The difference between agencies that will survive and those that will vanish.

If you’re leading an experimentation agency, working on product testing, or want to future-proof your role in a rapidly evolving landscape, this episode is for you.

Download the full Agency & Vendor Experimentation Ecosystem 2025 Report here:
https://www.convert.com/agency-research-report/

Have questions? Feel free to reach out directly to Dennis and Craig. They are always open to continuing the conversation.

If you liked this episode, we appreciate every like and share to help us reach more growth-minded superheroes like you.

growth minded SUPERHEROES
Great customer experiences drive growth. The GMS podcast reveals the secrets behind this principle. If you want to understand what truly drives great results, this show is your edge. Explore real experiments, customer psychology and behind-the-scenes stories from people turning insights into unforgettable experiences. You’ll learn how small changes shift behavior, reduce friction, boost value and transform how people feel about your brand – and how any team can use testing and feedback to get there. For anyone in CX, marketing, growth, UX or leadership shaping digital experiences.