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growth minded SUPERHEROES
André Morys
43 episodes
3 days ago
Great customer experiences drive growth. The GMS podcast reveals the secrets behind this principle. If you want to understand what truly drives great results, this show is your edge. Explore real experiments, customer psychology and behind-the-scenes stories from people turning insights into unforgettable experiences. You’ll learn how small changes shift behavior, reduce friction, boost value and transform how people feel about your brand – and how any team can use testing and feedback to get there. For anyone in CX, marketing, growth, UX or leadership shaping digital experiences.
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Business
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All content for growth minded SUPERHEROES is the property of André Morys and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Great customer experiences drive growth. The GMS podcast reveals the secrets behind this principle. If you want to understand what truly drives great results, this show is your edge. Explore real experiments, customer psychology and behind-the-scenes stories from people turning insights into unforgettable experiences. You’ll learn how small changes shift behavior, reduce friction, boost value and transform how people feel about your brand – and how any team can use testing and feedback to get there. For anyone in CX, marketing, growth, UX or leadership shaping digital experiences.
Show more...
Business
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The Cost of Being Wrong: Black Swan Tests & the Future of Experimentation — with Ryan Lucht
growth minded SUPERHEROES
47 minutes 25 seconds
2 weeks ago
The Cost of Being Wrong: Black Swan Tests & the Future of Experimentation — with Ryan Lucht

Ryan Lucht, Senior Technical Advocate at Datadog and Marketing Lead at Eppo, widely regarded as one of the sharpest voices in modern experimentation talks about some misconceptions of experimentaiton. Ryan’s knowledge and technical depth, contrarian thinking, and cultural pragmatism has made him a leading figure in the experimentation community.

Ryan shares the origin story that hooked him into A/B testing — including the now-legendary experiment in which tripling the product price tripled revenue. From there, the conversation unfolds into an exploration of the ideas that have shaped his philosophy over the years.

  • Why some experiments behave like “Black Swans” — rare, extreme, massively impactful outliers that reshape your business.

  • The groundbreaking academic research showing that experiments follow a fat-tailed distribution, and why this changes everything.

  • Why companies should radically decrease the cost of experimentation, and how Amazon and Netflix operationalized exactly that.

  • How small and mid-sized companies can also reduce cost per experiment — even with limited traffic.

  • The hidden cultural blockers that silently kill experimentation programs.

  • Why win rate is the wrong metric — and what to use instead.

  • The real story behind “spaghetti testing,” the myth of best practices, and the surprising ways teams find breakthrough ideas.

  • Why democratizing experimentation starts with a designer who “just wants to try a button test.”

  • How confidence intervals (not p-values) and sequential testing can make experimentation safer and more accessible for everyone.

  • The mindset shift required to build an experimentation culture where people love being wrong.

growth minded SUPERHEROES
Great customer experiences drive growth. The GMS podcast reveals the secrets behind this principle. If you want to understand what truly drives great results, this show is your edge. Explore real experiments, customer psychology and behind-the-scenes stories from people turning insights into unforgettable experiences. You’ll learn how small changes shift behavior, reduce friction, boost value and transform how people feel about your brand – and how any team can use testing and feedback to get there. For anyone in CX, marketing, growth, UX or leadership shaping digital experiences.