Employees First, Customers Second, Shareholders Third.

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Habitual Excellence, Presented by Value Capture

Value Capture

111 episodes

1 week ago

Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture of safety - and learning. Lead your teams to the theoretical limits of perfect for staff safety, patient safety and performance, using methods from Toyota, Alcoa, Catalysis, and the Shingo Institute.

Management

Business

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Management

Business

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Employees First, Customers Second, Shareholders Third.

Habitual Excellence, Presented by Value Capture

42 minutes 13 seconds

1 month ago

Employees First, Customers Second, Shareholders Third.

In this episode, Justin McElhattan leads with humility in such a deeply authentic way that it took us years to convince him to be a guest on this podcast. We persevered because as the CEO and then Group President of Industrial Scientific, Justin brought to life the inspiring results and models to follow that Habitual Excellence leadership - rooted in safety - makes possible. And now he and his wife, a physician, are bringing the same inspiring leadership framework to a whole other sector – agriculture – determined to magnify our food system’s ability to nourish, connect and heal. At the same time, the family remains perhaps the most significant investor in the workplace safety movement in the country. We grow and take on energy every time we talk with Justin, and are excited to bring this episode to you.