Text the show! Sarah Betts, the Director of Support and Operations at Vizit, joins us to talk about one of the most joyful parts of customer experience: intentional gift giving. We dig into why humans naturally connect through gifts, how the smallest gesture can make someone feel seen, and what it looks like to build a gifting strategy that is personal, thoughtful, and realistic for your team. Sarah shares wonderful stories from her time in the corporate gifting world, including an unforgetta...
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Text the show! Sarah Betts, the Director of Support and Operations at Vizit, joins us to talk about one of the most joyful parts of customer experience: intentional gift giving. We dig into why humans naturally connect through gifts, how the smallest gesture can make someone feel seen, and what it looks like to build a gifting strategy that is personal, thoughtful, and realistic for your team. Sarah shares wonderful stories from her time in the corporate gifting world, including an unforgetta...
Communicating Effectively with Developers and Tech Support
Happy to Help | A Customer Support Podcast
1 hour 4 minutes
10 months ago
Communicating Effectively with Developers and Tech Support
Text the show! We're diving into the complex dynamics between customer support teams and developers. Buzzsprout Co-Founder, Tom Rossi, joins us to explain how strong communication between these groups significantly impacts product quality and customer experience. In this episode, you’ll learn how strong communication between customer support and product development fosters better teamwork, ensuring support teams stay informed and confident when changes roll out. Discover strategies for impro...
Happy to Help | A Customer Support Podcast
Text the show! Sarah Betts, the Director of Support and Operations at Vizit, joins us to talk about one of the most joyful parts of customer experience: intentional gift giving. We dig into why humans naturally connect through gifts, how the smallest gesture can make someone feel seen, and what it looks like to build a gifting strategy that is personal, thoughtful, and realistic for your team. Sarah shares wonderful stories from her time in the corporate gifting world, including an unforgetta...
