Public satisfaction with the NHS is at an all-time low according to the latest data, but what can be done in the short term to improve matters while NHS leaders try to make long-term change? Rachel Power of the Patients Association* and Leonora Merry of the Nuffield Trust delve into the data with Matthew Taylor and suggest what can be done. 

This episode’s Leader in Six is with Steve Williamson, chief executive of Royal Cornwall Hospitals NHS Trust.

*The Patients Association's free helpline provides specialist information and guidance across all four UK nations to help service users make sense of health and social care. Call 0800 345 7115 weekdays 9:30am – 5:00pm, or email helpline@patients-association.org.uk

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