Send us a text Empathy is the leadership trait that separates managers from true leaders. In this episode, Sara explores why empathy matters, how it strengthens accountability, and why it is essential for giving feedback, navigating conflict, and building trust. She also honors the memory of Chris Andrews — a former leader who mentored her during one of the most defining seasons of her career. His empathy, courage, and faith shaped the way she leads today. This episode is a heartfelt invitati...
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Send us a text Empathy is the leadership trait that separates managers from true leaders. In this episode, Sara explores why empathy matters, how it strengthens accountability, and why it is essential for giving feedback, navigating conflict, and building trust. She also honors the memory of Chris Andrews — a former leader who mentored her during one of the most defining seasons of her career. His empathy, courage, and faith shaped the way she leads today. This episode is a heartfelt invitati...
H is for Hear: The Leadership Skill We Forget First
HEART Leadership
10 minutes
4 weeks ago
H is for Hear: The Leadership Skill We Forget First
Send us a text In this powerful episode, Sara Valentine explores the first pillar of the HEART Leadership framework: Hear. True leadership starts with listening—not just to what's said, but to what’s unsaid, uncomfortable, and sometimes hard to hear. Sara shares personal stories, including a pivotal conflict with a union rep, and reflects on moments in her HR career when she failed to truly hear those who needed it most. She also challenges leaders to examine how well they’re listening—to the...
HEART Leadership
Send us a text Empathy is the leadership trait that separates managers from true leaders. In this episode, Sara explores why empathy matters, how it strengthens accountability, and why it is essential for giving feedback, navigating conflict, and building trust. She also honors the memory of Chris Andrews — a former leader who mentored her during one of the most defining seasons of her career. His empathy, courage, and faith shaped the way she leads today. This episode is a heartfelt invitati...
